Who We Are
Guided Insurance Group ("we," "us," "our") is an independent insurance agency located at 4700 Melania Blvd Ste 175, Orlando, FL 32839. This Privacy Policy applies to information collected through our website, guidedinsurancegp.com, and through your interactions with our agents.
Information We Collect
When you request a quote, contact us, or use our website, we may collect:
- Contact information you provide, such as your name, phone number, email address, and ZIP code.
- Quote details relevant to the type of coverage you're asking about — for example, vehicle information for an auto quote, property information for a home quote, or household size and income range for a health quote. We do not ask for Social Security numbers, Medicare Beneficiary Identifiers, or detailed medical history through our website forms.
- Information you provide when applying for coverage with a carrier, which may include additional details required by that carrier's application.
- Automatically collected information, such as browser type, device information, and pages visited, through standard website technologies (for example, cookies used for site functionality).
How We Use Your Information
We use the information we collect to:
- Provide insurance quotes and compare options across the carriers we work with.
- Respond to your questions and communicate with you about coverage.
- Service your policy if you become a client, including renewals, claims support, and account changes.
- Comply with legal, regulatory, and licensing requirements applicable to our agency.
How We Share Your Information
We share information only as necessary to provide our services:
- Insurance carriers — to obtain quotes, bind coverage, or service a policy on your behalf.
- Service providers who support our business operations, such as our website form provider and agency management system, under obligations to protect your information.
- As required by law, such as in response to a valid legal request.
We do not sell your personal information to third parties. If you inquire about Medicare plans through our website, please note that under CMS rules we may be considered a Third-Party Marketing Organization (TPMO). We do not share your information with other TPMOs or outside marketing organizations for their own marketing purposes without your prior express written consent.
Health Information
As a licensed insurance agency, we may handle health-related information you choose to share with us in connection with applying for certain types of coverage (such as life or health insurance). When we handle protected health information on behalf of a health plan or carrier, we do so consistent with our obligations under HIPAA as a business associate. We take reasonable measures to protect this information and limit its use to servicing your request.
Cookies & Website Technology
Our website uses cookies and similar technologies to support basic site functionality and to understand how visitors use our site. You can control cookies through your browser settings; disabling them may affect how parts of the site function.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Choices
- You may opt out of marketing communications from us at any time by contacting us or following the unsubscribe instructions in our emails.
- You may request that we correct or delete personal information we hold about you, subject to legal and contractual limitations (for example, information a carrier is required to retain).
- If you are a California resident, you may have additional rights under the California Consumer Privacy Act regarding access to, deletion of, and opting out of the sale of your personal information. As noted above, we do not sell personal information.
Children's Privacy
Our website is not directed to individuals under 18, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at info@guidedinsurancegp.com or (407) 734-0212.